Warranty Policy

Warranty Statement

Unless otherwise stated in the individual product's manual, the following Warranty Policy will apply for Hollyland products sold on store.hollyland.com and purchased within North America (the USA and Canada). 

LIMITED WARRANTY TERMS & WARRANTY PERIOD

The warranty period starts on the date of receipt as stated on your proof-of-purchase invoice. The product’s warranty expires at the end of the period indicated in the section below “Warranty Period”: 

Products Consumer/Prosumer Professional
Warranty 1-year parts and labor 2-year parts and labor
Model List

Lark 150

Solidcom C1 Pro - Headsets

Solidcom C1 - Headsets

Cosmo C1

Mars 400S Pro

Mars 300 Pro

Mars T1000

Solidcom M1

Syscom 421s

Solidcom C1 Hub8s

Solidcom C1 Hub

Solidcom C1 Pro Hub8s

Solidcom C1 Pro Hub

Syscom 1000T

Accessories

90 Days

90 Days

 

WARRANTY EXCLUSIONS 

The Limited Warranty does not apply from: 

  1. Products marked as “sample” or “Not for Sale”
  2. Products purchased from unauthorized distributors or resellers.
  3. Misuse and damage caused by operating errors or accidents.
  4. Damage caused by unauthorized modification, or disassembly, not in accordance with official instructions or manuals.
  5. Fire damage or other damages caused by improper installation or incorrect use, not in accordance with official instructions or manuals.
  6. Damage caused by a mismatch or misuse of the battery and charger.
  7. Damage caused by operation in extreme weather conditions (i.e. rain, snow, floods, sand/dust storms, etc.)